# Step 1

**Go To - [https://passwordreset.microsoftonline.com/](https://passwordreset.microsoftonline.com/)**

**Enter your email and input the given CAPCHA.**

[![image.png](https://kb.southstatetech.com/uploads/images/gallery/2025-10/scaled-1680-/UHkimage.png)](https://kb.southstatetech.com/uploads/images/gallery/2025-10/UHkimage.png)