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Navigate to Southstatetech.com

Click Remote Support

SplashtopSOS will be downloaded. Launch this program

Allow the program to make changes. Give the 9 digit code that loads to your technician

Step 1:  Go to the Guacamole Website This should be provided by your System Administrator via email. Step 2: Log into Guacamole with your given credentials Step 3: Log in with your work PC credentials

When logged into your E-Mail, go to your calendars 2. Click on 'Add calendar' 3. Choose 'Add from directory' 4. Select your E-Mail from the drop down 5. Enter the name of the calendar you are attempting to add 6. Choose where to add this c...

Open Outlook on your desktop Head to 'File' at the top left Go to 'Options' at the bottom In the popup head to the 'Mail' section Then click on 'Signatures' Create a new signature Once created, make it the default signature for new messages a...

Head to the Admin Portal of your tenancy(admin.microsoft.com): Sign in with your Admin credentials: Expand Billing on the left side: Click on Purchase Services: Expand Purchase from Microsoft Go to the All Products tab: Search for...

Search for the program on your start bar Type the program in the search bar Right click the program and click 'Open file location' Right click the program in the file explorer that popped up, go to Send to and click Desktop  

In your received email from adobe, click 'Get Started':   2.  Verify your email with the sent2FA code  3. Complete your account set up 4. Launch Adobe Acrobat 5. Sign into your newly created account on the top right

  1. Head to https://app.onboardinator.com/login 2. Log in with the credentials that were sent to your email:

1. On the left side of the page, head to 'Requests' 2. Click on 'Create +' to start the request 3. Fill out the new users information Note: If  the new users cell phone number is unknown, please input 1's 4. Check off any group or distribution gr...

1. Launch .PDF you wish to print   2. Click Print and go to Advanced 3. Check off 'Print as Image' 4. Click okay, then Print

On your browser of choice, install the Bitwarden extention: Mozilla: On the top right, click your 'Extentions' puzzle piece Search on the new page for Bitwarden and click the magnifier glass Click on the Bitwarden page Click on 'Add to Firefox' C...

Log into the Bitwarden extension: On 1st login it will send you a verification code to your email Start a new password entry by clicking on '+ New' Fill out the necessary information (for personal items, keep owner as your email, for communal ...

On the left side of your mailbox,right click your email: Click on 'Add a shared folder or mailbox' Type the email you're looking to add into the pop-up Once added, click close The mailbox will now be on the left hand side of your mailbox

Launch a 'New Email' Confirm Classic Ribbon is checked off on the right side of the message Click on 'Format Text' Under the 'Paragraph' section, click the pilcrow symbol

Download and install Real VNC Viewer: https://downloads.realvnc.com/download/file/viewer.files/VNC-Viewer-7.15.1-Windows.exe Launch RealVNC Viewer and log in with your given credentials: Once logged in, your available PC's will be shown in the windo...